The system is not able to know if there is an active automatic payment on the customer's account (it could have been deactivated without us knowing), therefore, it sends an invoice to the customer in all cases, before the expiration of the service.
Have you sent a pre-approved double payment? We also remind you that, as an alternative to PayPal, it is possible to pay by bank transfer or credit card. It can happen that you mistakenly forget to make payments, so it is advisable to enable automatic payments. You can delete or manage the PayPal payment at any time from your PayPal profile, in any case, if we do not receive the payment, your plan will be suspended, and your site will be unreachable. You will be sent an email notification whenever new PayPal pre-approved payments are created. When you create an order, if it's a product that needs renewal, PayPal may create a pre-approved payment (which you can view, edit and delete from your PayPal profile). Sometimes a PayPal membership is created. Have you sent a pre-approved double payment?Ī pre-approved payment is a payment that is created on the customer's account, which sends us the funds automatically (without us requesting it) on a specific date.
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